In the dynamic and challenging field of aging services, fostering a workplace culture that prioritizes empathy, generosity, and happiness can significantly impact employee retention. As professionals navigate the complexities of providing care and support to older adults, the emotional well-being of employees becomes a crucial factor in ensuring both quality service delivery and sustained job satisfaction.
With CMS adding new metrics for turnover and staffing levels into the star system, healthcare leaders are looking for meaningful ways to retain staff. Employee empowerment is one key area of employee satisfaction often overlooked in a task-driven culture. A recent survey found that 2,034 nursing home administrators revealed a greater staff empowerment practice score was positively associated with greater retention.
It is time to get serious about changing the onboarding process for new hires, and there is no time to lose. Maggie Keen, Vice President of Corporate Development at MissionCare Collective delivered this impactful message for AGE-u-cate's February Virtual Road Trip entitled, "Building Culture: Rethinking recruitment, onboarding, and retention to drive better care and a better workplace."
I found advice from Forbes, dated December 31, 2018, that I believe is spot on about setting 2022 new year's resolutions, and it goes like this, "This year, set goals instead of resolutions."