The Home Health/Care Industry quickly stepped up to the plate during the COVID pandemic. The demand for services ballooned almost over-night, and providers responded with a fierce determination to serve those in need.
The challenges were not that different from long term care. However, one might argue they were a bit more challenging due to the remote nature of the workforce.
COVID testing and protocol training required an enormous amount of coordination. Another challenge was the lack of testing for the home-bound elders, and discovering that in desperation for care, dishonesty of symptoms was a factor.