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AGE-u-cate Training Institute (3)

The Employee Experience in Aging Services

Five Steps to Begin Elevating Your Employee Experience

For years, aging service providers have focused on the resident or patient experience. But, with staffing shortages at dangerous levels, leaders are quickly shifting their priorities. After all, the resident or patient experience is only as good as those providing care.  

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Journey into Eldercare

I truly enjoy hearing stories about how people have made their way into the world of eldercare.  Many were inspired by experiences with older adults when they were young, and such is the case for me.

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Remembering William (Bill) Keane: Always the Teacher

There will be a wonderful gathering of Aging Services professionals on Saturday, August 21 in Chicago to celebrate the life of our friend, colleague, and passionate advocate for dementia capable care, William Keane.  Bill is one of the many mentors who shaped my philosophies and personal mission in eldercare, and I am honored to be one who will share how Bill continued to teach me, even in the later stages of dementia. In Bill's honor, I would like to share a snippet, because it is a reminder to all of us that wisdom still lives inside a person with dementia.

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The Experience Changes Us

Caregivers Hungry for Effective Experiential Dementia Training

The toll of COVID induced loneliness and isolation on our elders is still in research phase and will be for some time to come.  Caregivers, too, have carried a heavy burden.  Professional and family caregivers have endured equal if not greater effects of this long running pandemic.  In addition to the fears surrounding the virus itself, as studies are released, we will be able to capture just how deep and wide the emotional burden has been to those caring for PLWD (persons living with dementia).  

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Why Quality of Life Training is a Must for Direct Care Workforce

Millions of older adults and people living with disabilities rely on the direct care workforce, and the numbers are growing at an enormous rate every single day.  Sadly, we have undervalued the importance of the direct care workforce and ill prepared the critical need to provide  quality of life and quality of care training.  It's time to change the paradigm.

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Celebrating Older Americans Month - Communities of Strength


Communities-of-Strength-1-400x340Each May, the Administration for Community Living champions the national observance  of Older Americans Month.  "Communities of Strength" is the theme for 2021.

I can think of no other time in that this theme could be more appropriate as we have witnessed one of the most challenging years in history.  Older Americans have proven to be our source of wisdom, strength, perseverance and a model of overcoming difficulties.   And I will add that the communities that support older adults have risen to the challenges of creating new ways to engage and build even stronger communities in the face of unprecedented challenges brought on by a global pandemic.

The health and well being of older adults, especially is grounded in connecting with others.  It is paramount to the health and well-being of everyone, but especially as we age. 

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How Can We Better Support and Educate Family Caregivers?

Family CaregiversAccording to estimates from the National Alliance for Caregiving, during the past year, 65.7 million Americans (or 29 percent of the adult U.S. adult population involving 31 percent of all U.S. households) served as family caregivers for an ill or disabled relative.   That is 65.7 million family caregivers who are desperately needing education, training, support and help with finding available resources.  We must do a better job as these numbers are increasing drastically with our aging population.

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