In the ever-evolving landscape of senior living, a noticeable trend has emerged over the past few years, gaining even more momentum in the wake of the pandemic. Seniors across the country are redefining their preferences, gravitating towards alternatives like home care and community-based services such as adult day care. The desire for independence and the comfort of aging in a familiar home environment have driven this shift, but it's essential to recognize that this decision isn't without its implications.

 

 

 

 

 

As a provider of care services to elders, you know all too well that difficult conversations with family members are a common course of business. There are many situations where a family member is unable to physically visit their loved one except when traveling or off of work or school around the holidays. Naturally, after not seeing their loved one for a length of time changes will have taken place, and this can cause a variety of responses – all of which necessitate a helpful and informative reply. The goal is to make them feel comfortable and at peace like after the first sip of hot cocoa on a cold winter day. How do you prepare for those tough interactions? Do you feel as though the conversations are effective and well-received?