Empathetic listening is defined as a method via which you can prevent or manage disruptive or challenging behaviors.  Caregivers can benefit from practicing empathetic listening, especially with people living with dementia.   The result will be improved communications and reduced stress for both care partners.

Having just returned from Australia,  I'll be devoting several upcoming blogs to my research and fact finding with how Australia is advancing in aging and dementia care, as well as dementia and age friendly best practices.  I found their award wages for aged care workers to be one significant difference from the US and worthy of discussion.

As my mother's Parkinson's Disease progressed,  it was very apparent that food and the mealtime experience became more important to her.  So much so, that I remember saying "Mom's still finds joy in yummy food".  That said, her "yummy" was not always the healthiest, but we wanted her to be happy.  We knew that healthy foods were important, but probably not as important  as the joy of witnessing her with excitement dig in to a chocolate fudge sundae with extra whipped cream.  Now THAT was a  quality dining experience!

The increasing diversity of the U.S. and other nations offers opportunities and challenges for senior care  care providers, health care systems, and policy makers to create and deliver services to culturally diverse patients and to train and increasingly culturally diverse workforce. Cultural competence refers to an ability to interact effectively with people of different cultures. Cultural competence comprises four components: (a) awareness of one's own cultural worldview, (b) attitude towards cultural differences, (c) knowledge of different cultural practices and worldviews, and (d) cross-cultural skills.   Developing cultural competence through training can result  in a better ability to understand, communicate with, and effectively interact with people across cultures and can lead to a 15% decrease in miscommunication.  In senior care, this communications training can significantly improve outcomes, especially in caring for those with dementias, chronic illness, pain and at end-of-life.

Time is precious.  Staff is in short supply.  Family caregivers are stretched to the limit.  Just taking care of the basic needs  is hard enough, so five minutes a day seems - IMPOSSIBLE!

Losing sleep, poor eating habits, irritability or short tempered - these symptoms may start small and snowball quickly into what is referred to as caregiver burnout.   Professionals and families need to know what to look for and how to help caregivers.  It's a serious matter and growing, as more families are caring for their loved ones at home with little or no help.

Our hyper competitive, profit driven business world often scoffs at the idea of collaboration.  I supposed I'm naive, but I want to think that those in senior care are more passionate and compassionate about working with others for the greater good.  I still believe this is true for most of us.  Working well with others almost always comes back to us ten fold.  This is true in life and business.