Is one of your organization’s goals to invest more in learning, growth and development opportunities for team members? Or to focus on the customer experience? Maybe it's to be more of a resource for the industry?
A key way to begin chipping away at any goal is to gather information that can support strategies to achieve success.
Here are a few quick resources in these top categories:
- Staff Training and Education
- Resident or Client Engagement
- Family and Professional Caregiver Support
Staff Training and Education Resources
How Training has Evolved over the Years
Take a listen to a conversation between two industry leaders talking about training and education evolutions and strategies for success.
That latest research from AARP and the National Alliance for Caregiving is alarming. The US had 43.5 million unpaid caregivers in 2015. By 2020, that number soared to 53 million. Nearly one in five or 19% provide unpaid care to an adult with health or functional needs.