How to Listen to a Grieving Friend

Posted by Ann Catlin on Aug 29, 2019 10:00:01 AM

In recognition of Grief Awareness Day August 30, here are five tips for how to listen when someone you know is grieving.

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Topics: Senior Care Professionals, compassionate touch, Grief, Empathetic Listening, communication, touch

Learn the The ABC of Compassionate Communication

Posted by Pam Brandon on May 28, 2019 9:26:00 AM

I'm delighted to share that our Australian Master Trainer, Sue Silcox has authored and published a book - The ABC of Compassionate Communication.  Sue is passionate about helping people become empowered through learning, practice, support, and self-care.

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Topics: Senior Care Professionals, Family Caregiver, dementia, compassionate touch, leadership, Compassion, Passionate, AGE-u-cate Training Insitute, Brain Sparks, communication

Is Stress Reaction a form of Behavioral Expression in Dementia?

Posted by Pam Brandon on Feb 8, 2019 12:25:42 PM

Stress Reaction is a term being used more often to describe communication in persons living with dementia.  Behavioral expression, too, is communication.  In a growing number of circles, the term behavioral expression is being replaced by stress reaction simply because behaviors sometimes leans toward being a negative descriptive of how persons with dementia express unmet needs.

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Topics: dementia care, Senior Care Professionals, Family Caregiver, dementia, Care Partners, compassionate touch, Dementia Live, leadership, Hospital Professionals, Stress, AGE-u-cate Training, Behavioral Expression, communication

Communication Skills Training Improves Dementia Care

Posted by Pam Brandon on Jul 13, 2018 1:59:44 PM

Caring for people with dementia requires specialized communication skills training.  Unfortunately, healthcare professionals and family caregivers often receive little training to enable them to meet the communicative needs of people with dementia.

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Topics: AGE-u-cate Training Institute, Senior Care Professionals, dementia, Family, caregivers, Dementia Live, Dementia Live®Training, Hospital Professionals, family caregivers, faith communities, professionals, older adults, health, communication, Social Workers, CNA, Certified Nurse Assistants, communication skills, Chaplains, Case Managers, Communication Skills Training

How Five Minutes a Day Can Transform Care for Older Adults

Posted by Pam Brandon on Aug 8, 2017 7:21:50 AM

Time is precious.  Staff is in short supply.  Family caregivers are stretched to the limit.  Just taking care of the basic needs  is hard enough, so five minutes a day seems - IMPOSSIBLE!

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Topics: AGE-u-cate Training Institute, Person-centered, Senior Care Professionals, Family Caregiver, Senior Care, Family, compassionate touch, Dementia Live, leadership, Hospital Professionals, education, older adults, staff, communication, touch

Person Centered Care: The Art of Authentic Listening

Posted by Ann Catlin on Feb 10, 2017 7:00:25 AM

With today’s emphasis on person centered care, communication skills are essential. Any senior care or hospice professional regularly interacts with people with communication challenges stemming from brain injury, stroke, hearing loss; Parkinson’s disease or Alzheimer’s disease.

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Topics: Senior Care Professionals, Senior Care, empathy, Person centered care, Hospice, communication

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