AGE-u-cate Training Institute Blog

This blog title is credited to a member of the Board of Directors for the National Association of Health Care Assistants (NAHCA).  I was enlightened after attending a symposium entitled, "The New CNA Workforce:  Frontline Lessons from the Pandemic" given by NAHCA. 

Career CNA board members and thought leaders shared their passionate pleas for significant change.  It really was quite moving, and frankly, sad.  Sad in the sense that they felt compelled to give everyone a piece of their mind about how, for decades, they have been treated by their superiors and organizational leadership.  

A stern warning was delivered, "We will not tolerate these conditions much longer", and seriously, who can blame them.

Lori Porter, Co-founder and CEO of NAHCA shared this startling reality- there are 425,000 fewer nursing home workers today than before the pandemic, and if serious change doesn't ensue immediately, this number will grow exponentially.

Why must change be driven through threats?  The answer is because nothing else seems to have worked.  

Don't think that it is only about the pay.  Yes, nursing assistants need, and deserve to make much more than they do, but what they also need is to be a valued and respected member of the team.  

I reeled hearing one CNA board member describe how in the middle of rendering care to one resident, a nurse knocked on the door to say that there are two more call lights going off and could she please hurry up. Seriously?  This unacceptable and disrespectful to the nursing assistant, and the care receiver.  

Wake up to Change

Change in this realm will include everything from a long-term national strategy to reform the long term care system to immediate, organization-specific actions.  But, one CNA board member laid it out, "We need to get back to the basics, and re-set."  My ears perked up, because this exact phrase has been our mantra at AGE-u-cate for months.   

We simply must take care of the caregivers, so that they can give their best to their care receivers.  The basics include respect, dignity, and appreciation for all.  When we get back to the basics, we can begin to rebuild a healthy organizational culture. 

It will be up to leaders to work in tandem with all employees create the path to a healthy culture.  Listen to what your staff have to say- you may be surprised how much thought they are giving to the issues at hand, because they deeply care.  So many ideas were shared, but one that stood out to me is the desire for more education and training that grows skills and leads to advancement.  The lack of a career ladder for CNAs is a detriment to the future of this workforce.

I heard so many great ideas from these passionate CNA thought-leaders and I crave more conversation.  We have to give them what they need, so I am grateful that NAHCA Board Chair Sherry Perry has agreed to meet with me next week to continue the conversation.   Sherry's profile on the NAHCA website includes this statement:

"Being a member of NAHCA has inspired me to be the best CNA I can be.  It’s helped me to realize that my voice can make a difference not only for other CNAs but most importantly the elders we care for.”

Thank you Sherry and to your colleagues for speaking your voice- I hope you know that you were heard by many, and I am honored to have been included.

 

 

 

 

 

Topics: culture change, caregiving, retention, Certified Nurse Assistants, workforce crisis, peoplefirst

I mentioned my grandmother briefly in my last post and I would love to share more about her!  Her name was Mildred and this year she would have celebrated her 101st year around the sun.  She was was the pillar of our family and barrel of fun!  I can see her infectious smile now, dancing in the kitchen singing "If I'd known you were coming, I would've baked you a cake"!  Most of my memories of grandmama Mildred involve her journey living with dementia.  She taught our family so much in the 8+ years she lived with dementia.  Her sense of humor never ceased and was a critical piece in allowing grace to shine bright through it all.  And boy did we need grace - we didn't always get it right.  That's life.  

Topics: dementia care, dementia, caregiving, Caregiver Training, family caregivers, Compassion, Family Education, dementia training, dementia education, Dementia Awareness, communication skills, education and training

Topics: AGE-u-cate Training Institute, Senior Care Professionals, aging services, Family Caregiver, Training, Family, Caregiver, caregivers, Aging Service Provider, caregiving, family caregivers, parents, aging, families, REVEAL Aging, staff, workforce training, home health

Topics: AGE-u-cate Training Institute, Senior Care Professionals, Family Caregiver, Aging Service Provider, caregiving, #KnowMorePD, Parkinson's Foundation, Parkinson's Disease, education, resources, support

 

This is where people want to be.. home. It is time to examine changes needed for people stay safe and well with availability of appropriate care and services.

 

The Home Health/Care Industry quickly stepped up to the plate during the COVID pandemic.  The demand for services ballooned almost over-night, and providers responded with a fierce determination to serve those in need.

The challenges were not that different from long term care.  However, one might argue they were a bit more challenging due to the remote nature of the workforce.

COVID testing and protocol training required an enormous amount of coordination.  Another challenge was the lack of testing for the home-bound elders, and discovering that in desperation for care,  dishonesty of symptoms was a factor.

Topics: The Family Caregiver, Senior Care Professionals, aging services, Family Caregiver, Training, Aging Service Provider, Hospital Professionals, caregiving, aging, Workforce, home care, COVID, home health

Touch connects humans to each other, reduces stress, and communicates care and concern. Don't we all need a little more of this these days?

Compassionate Touch® is an effective caregiving technique that combines expressive touch and compassionate presence.  The good- old-fashioned back rub is making its way back to eldercare, reinforcing that touch is beneficial for everyone.

But, let's not stop at the back.  Add shoulders, arms and hands, legs and feet, and now we have a powerful caregiving protocol that is easy to learn and so effective.

Eldercare providers need tools that improve the quality of life for those they serve.  Additionally, providers need ways improve the quality of the work experience for their employees.  I would argue that there has never been a more critical time than now to seek new ways to retain employees.

Compassionate Touch® hits the mark on both counts.

Topics: Senior Care Professionals, aging services, Caregiver, caregivers, compassionate touch, caregiving, Stress, eldercare, AGE-u-cate Training Insitute, Employees, touch

Human beings need the connection of touch for wellbeing. Expressive Touch is possible and necessary, even during a pandemic.

The pandemic has made us all wary of getting too close to others, and rightly so.  Shivers might run down your spine thinking about touching someone not related to you.

Touch, meaning holding a hand, offering a hug or a warming shoulder rub.  Can we?  Should we?  Touch, is a touchy subject these days, after all.

People express their fatigue with pandemic-style living.  How many times have you heard, "I'm so over it"?

Imagine how over it elders who live in elder care communities must feel?  Separated from family and friends for a year with a profound absence of expressive touch in their lives.

Topics: Senior Care Professionals, aging services, Elders, compassionate touch, caregiving, expressive touch

We can restore human connection and relationships post-COVID by understanding the importance of re-awakening the senses through the simple act of touch.

Topics: The Family Caregiver, Senior Care Professionals, Family Caregiver, Elders, compassionate touch, caregiving, human connection, Covid recovery

Topics: The Faith Community, The Family Caregiver, Senior Care Professionals, Family Caregiver, Elders, Professional Caregiver, caregiving, Faith Community, aging, faith communities, families

Topics: Senior Care Professionals, Caregiver, caregivers, caregiving