The Importance of Trust Building with Family Care Partners

Posted by Pam Brandon on Aug 29, 2024 11:15:00 AM

 

Family care partners are the backbone of support for aging loved ones, especially those living with chronic conditions or disabilities. These caregivers often face overwhelming responsibilities, including managing medical appointments, administering medications, and providing emotional support. For aging service providers and health plans, building trust with family care partners is essential. Trust is the foundation that allows for effective communication, collaboration, and care delivery. Research consistently highlights the importance of trust in healthcare relationships, showing that it can significantly impact care outcomes, patient satisfaction, and overall well-being. Here’s why trust building is crucial and how service providers and health plans can address this challenge.

The Role of Trust in Caregiving

Enhancing Communication

Trust between care partners and service providers facilitates open and honest communication. Care partners are more likely to share critical information about their loved one’s condition, preferences, and needs when they feel trusted and respected. This transparency allows for more personalized and effective care planning, ensuring that the aging individual receives the best possible support.

Research Insight: A study published in Health Services Research found that trust in healthcare providers is associated with better communication, higher satisfaction with care, and improved adherence to medical advice. The study also emphasized that trust fosters a sense of partnership between patients, caregivers, and providers, leading to more effective care coordination .

Reducing Caregiver Stress

Caregiving can be a highly stressful and emotionally draining role. When care partners trust their loved one’s service providers and health plans, it can significantly alleviate their stress. They feel confident that the professionals involved are competent, compassionate, and genuinely invested in the well-being of their loved one. This peace of mind is invaluable, as it allows care partners to focus on their role without the added burden of uncertainty or distrust.

Research Insight: Trust has been shown to reduce anxiety and stress among caregivers. A study in The Gerontologist  found that caregivers who trust their healthcare providers reported lower levels of stress and a higher quality of life. The study concluded that trust is a critical factor in the caregiver experience, influencing both their emotional well-being and their capacity to provide care .

Encouraging Collaboration

Trust fosters collaboration between care partners, healthcare providers, and service organizations. When there is a mutual sense of trust, care partners are more likely to engage in decision-making processes, adhere to care plans, and advocate for their loved one’s needs. This collaborative approach ensures that all parties are working together towards a common goal: the well-being of the aging individual.

Research Insight: Collaborative care models that emphasize trust and shared decision-making have been shown to improve patient outcomes. According to research in JAMA Internal Medicine, patients and caregivers who participated in collaborative care models reported higher levels of satisfaction, better health outcomes, and more effective communication with healthcare providers .

Challenges in Trust Building

Despite the importance of trust, building it can be challenging, particularly in complex care situations. Family care partners may have had negative experiences with the healthcare system in the past, leading to skepticism or reluctance to trust new providers. Additionally, the sheer complexity of navigating health plans and services can create confusion and frustration, further hindering trust.

Strategies for Aging Service Providers and Health Plans

Prioritize Clear and Compassionate Communication

Effective communication is the cornerstone of trust. Aging service providers and health plans must prioritize clear, empathetic, and consistent communication with family care partners. This means taking the time to listen to their concerns, explaining care plans in understandable terms, and providing regular updates on their loved one’s condition. Avoiding medical jargon and ensuring that care partners fully understand the information provided can make a significant difference in building trust.

Provide Education and Resources

Empowering care partners with knowledge and resources can help build trust. Offering educational workshops, online resources, and support groups can equip care partners with the information they need to manage their loved one’s care effectively. When care partners feel informed and supported, they are more likely to trust the professionals guiding them through the care process.

Foster a Culture of Respect and Collaboration

Respect is fundamental to trust. Aging service providers and health plans should treat care partners as valuable members of the care team. This means acknowledging their insights, validating their experiences, and involving them in decision-making processes. By fostering a culture of respect and collaboration, providers can demonstrate their commitment to working alongside care partners, rather than dictating care from a distance.

Ensure Continuity of Care

Continuity of care is critical in building trust. Care partners need to feel confident that their loved one’s care will be consistent, regardless of changes in personnel or service providers. Health plans and service providers can address this by establishing strong care coordination practices, ensuring that all team members are on the same page, and providing seamless transitions between different levels of care.

Conclusion

Building trust with family care partners is not just a nice-to-have; it’s a necessity in providing quality care for aging individuals. Research shows that trust enhances communication, reduces caregiver stress, and encourages collaboration, all of which contribute to better health outcomes. Aging service providers and health plans that prioritize clear communication, education, respect, collaboration, and continuity of care can successfully address the challenge of trust building. In doing so, they not only enhance the caregiving experience but also improve outcomes for the individuals they serve.

AGE-u-cate Training Institute's programs prioritize trust building, empathy, compassion and practical skill building that bridges gaps between healthcare providers and those they serve.  

 

 

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Topics: #HealthcareEmpathy, #Patient-centered dementia care, #Compassionate Communication, #Improve Patient Outcomes

The Third Pillar for Aging Services Workforce Development: Cultivating the Next Generation

Posted by Julie Boggess on Aug 22, 2024 11:00:00 AM

This is the last of a three-part series devoted to Aging Services Workforce Development.

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Topics: Careers in Aging

The Second Pillar for Aging Services Workforce Retention: Non-Traditional Pathways for Growth and Advancement

Posted by Julie Boggess on Aug 8, 2024 2:36:15 PM

This is the second installment in a three-part series addressing retention strategies for aging services providers.

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Topics: Quality of Life Training, Professional Caregivers, turnover, REVEAL Aging, CNA, Certified Nurse Assistants

The Three Pillars for Aging Services Workforce Development

Posted by Julie Boggess on Aug 1, 2024 8:47:56 AM

This is the first of three articles about Workforce Development in Aging Services.  The focus of the articles will encompass three pillars:

1. Adopting Best Practices to Retain the Current Workforce

2. Creating Non-Traditional Growth and Advancement Pathways

3. Cultivating the Next Generation Aging Services Workforce

This topic is of great importance due to the national and global caregiving crisis for both paid and unpaid caregivers.  This series will focus only on paid caregivers, with an acknowledgement that the unpaid caregiver crisis impacts the need and demand for more paid caregivers. 

Pillar 1: Best Practices to Maintain the Current Workforce

Let's begin the discussion about the Aging Services Workforce by acknowledging that there are many wonderful and committed people caring for elders throughout the continuum of care- 3.7 million according to this LeadingAge Vision White Paper.

Sadly, the massive turnover experienced in this industry will keep the rotating door busy, without even considering the increasing demand due to the aging population.  

So, before addressing the need for new entrants, we should begin with discussing strategies to retain our current employees.  The LeadingAge Vision White Paper above provides an excellent roadmap of six strategies to build workforce and my intent with this series is to enhance the conversation by approaching the issue of retention from other angles.  

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Topics: Direct Care Workforce Training, Workforce Development, aging services workforce, employee retention, employee engagement, compassion culture

Advancing Dementia Education: AGE-u-cate & The Arbor Company's Initiatives

Posted by Pam Brandon on Jul 25, 2024 8:15:00 AM

In a concerted effort to advance approaches for dementia care, AGE-u-cate™ Training Institute and The Arbor Company are introducing significant refresh initiatives. AGE-u-cate has updated its Dementia Live® white paper to incorporate the latest research and best practices, providing a comprehensive resource for caregivers and healthcare professionals. Simultaneously, The Arbor Company is enhancing Dementia Live within their senior living community landscape by hosting in-person coach training sessions through regional events, ensuring that program coaches are equipped with cutting-edge techniques and insights to foster deeper understanding and empathy for those living with dementia.

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Topics: #HealthcareEmpathy, #DementiaAwareness, #Dementiastrategies, #DementiaLive, #Dementia Ready Communities, #DementiaCommunityEducation, #Dementia care education, #Alzheimer's caregiver training

Key Strategies to Enhance Support for Family Caregivers of Those Living with Dementia

Posted by Pam Brandon on Jul 18, 2024 11:15:00 AM

Family caregivers of individuals with dementia face unique challenges, often experiencing higher levels of stress compared to caregivers of those with other chronic conditions. According to the Alzheimer’s Association, more than 11 million Americans provide unpaid care for people with Alzheimer’s or other dementias, collectively contributing over 15 billion hours of care annually.

.The emotional, physical, and financial strain on these caregivers necessitates a multi-faceted support approach, which includes cross-sector partnerships, strengthening caregiver capacity, and robust data collection. AGE-u-cate Training Institute is at the forefront of addressing these needs through strategic collaborations and innovative growth of it's powerful experiential education program, Dementia Live®.

The Stress and Challenges Faced by Dementia Caregivers

Research consistently shows that caregivers of individuals with dementia experience higher levels of stress and burden. A study published in the American Journal of Geriatric Psychiatry found that dementia caregivers reported significantly higher stress levels, poorer physical health, and more depressive symptoms compared to non-dementia caregivers. This heightened stress is often due to the progressive nature of dementia, the need for constant supervision, and the emotional toll of witnessing a loved one’s cognitive decline.

Strategic Pillars for Enhancing Caregiver Support

The Center for Health Care Strategies (CHCS) has identified three key pillars to enhance support for family caregivers of those living with dementia: cross-sector partnerships, strengthening caregiver capacity, and robust data collection.

  1. Cross-Sector, Public and Private Partnerships

    Quality stakeholder partnerships are essential in creating a robust support system to identify, support and educate dementia caregivers. Healthcare providers, payers, community organizations, and policy makers, integrated services can help create a more streamlined support network. These partnerships can lead to better access to respite care, counseling, and other essential services that are essential to alleviate caregiver burden.

  2. Strengthening Caregiver Capacity

    Strengthening caregiver capacity involves providing caregivers with the tools, education, and resources they need to care for their loved ones effectively. This includes training on dementia care techniques, stress management, and self-care strategies. Empowering caregivers with knowledge and skills not only improves the quality of care provided but also enhances the caregivers' well-being.

  3. Robust Data Collection

    Robust data collection is critical for understanding the needs of dementia caregivers and evaluating the effectiveness of support programs. By collecting and analyzing data on caregiver experiences, health outcomes, and service utilization, stakeholders can identify gaps in support and tailor interventions to meet caregivers’ needs more effectively.

AGE-u-cate Training Institute: Leading the Way with Dementia Live®

AGE-u-cate Training Institute is a pivotal partner in addressing the challenges faced by dementia caregivers. Their Dementia Live program is a key component in identifying caregivers, building relationships and trust, providing necessary education and resources, and integrating assessment tools and surveys.

Identifying Caregivers and Building Relationships

The Dementia Live awareness and empathy program is a powerful component  in identifying caregivers and understanding their unique situations. By engaging with caregivers directly, a trained Dementia Live Coach builds trust and establishes strong relationships, creating a foundation for effective support. This personalized approach ensures that caregivers feel heard, valued, and supported.

Providing Education and Resource Tools

Education is at the heart of the Dementia Live program. Caregivers receive immersive training that simulates the experience of living with dementia, fostering empathy and understanding. This experiential learning is complemented by practical training on caregiving techniques, communication strategies, and stress management. Additionally, caregivers are provided with a wealth of resources, which may include access to support groups, respite care options, and financial planning assistance.

Integrating Assessment Tools and Surveys

To continuously improve the support provided, AGE-u-cate works with program partners to integrate assessment tools and surveys into the Dementia Live program. These tools help track caregivers’ progress, identify areas where additional support is needed, and measure the program's impact. This data-driven approach ensures that the program remains responsive to caregivers' evolving needs.

 

Supporting family caregivers of individuals with dementia requires a comprehensive approach that includes cross-sector partnerships, strengthening caregiver capacity, and robust data collection. The work  AGE-u-cate Training Institute exemplifies this approach, providing caregivers with the tools, education, and resources they need to care for their loved ones effectively while maintaining their own well-being. Programs like Dementia Live® are integral in building a compassionate, informed, and resilient caregiving community.

To learn how AGE-u-cate Training Institute can strengthen family caregiver initiatives, contact us today.

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Topics: Dementia Capable Care, #HealthcareSolutions, #DementiaLive, #Dementia care education, #Dementia Caregivers

Compassionate Communication -a Game Changer for Improving Healthcare Outcomes

Posted by Pam Brandon on Jul 11, 2024 11:15:00 AM

 

 

In today's fast-paced healthcare environment, the human touch can sometimes be overlooked. However, research consistently shows that compassionate communication is crucial for patient outcomes, healthcare provider well-being, and overall organizational effectiveness. Let's look at the importance of compassionate communication in healthcare, drawing on key research findings to highlight its benefits and impact.

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Topics: #HealthcareEmpathy, #Compassionate Communication, #Improve Patient Outcomes

The Challenges Health Care Plans Face in Reducing High Costs of Dementia Care

Posted by Pam Brandon on Jul 4, 2024 11:15:00 AM

Dementia, a debilitating condition characterized by a decline in memory, language, problem-solving, and other cognitive skills, poses significant challenges not only to patients and their families but also to health care systems globally. As the population ages, the prevalence of dementia is increasing, leading to escalating health care costs that burden both individuals and health care plans. Despite ongoing efforts, health care plans continue to struggle in effectively reducing the high costs associated with dementia care.

The Rising Prevalence and Economic Burden

Dementia affects millions of people worldwide, with Alzheimer's disease being the most common form. The World Health Organization (WHO) estimates that around 55 million people are living with dementia, and this number is projected to reach 78 million by 2030 and 139 million by 2050. In the United States alone, the Alzheimer's Association reported that dementia-related costs reached $355 billion in 2021, a figure expected to soar to over $1 trillion by 2050 without significant interventions. According to the Centers for Disease Control and Prevention (CDC), about 5.8 million Americans were living with Alzheimer's disease in 2020, and this number is expected to nearly triple by 2060.

Complexities of Dementia Care

Dementia care is inherently complex and multifaceted. It encompasses medical treatment, long-term care, and supportive services. Patients often require round-the-clock supervision, assistance with daily activities, and specialized care that addresses their unique needs. This complexity drives up costs, making it challenging for health care plans to manage expenses effectively. A study published in the Journal of the American Geriatrics Society found that the average total cost of care for a person with dementia is approximately $287,000 over a five-year period, with long-term care being the most significant expense.

Barriers to Cost Reduction

Several factors contribute to the difficulty health care plans face in reducing dementia care costs:

  1. Early Diagnosis and Intervention: Early diagnosis of dementia is crucial for effective management, yet it remains a significant challenge. The Alzheimer's Association estimates that only about 50% of people with dementia are diagnosed at an early stage. Health care plans struggle to implement widespread screening and early intervention programs due to limited resources and varying access to diagnostic tools.

  2. Lack of Standardized Care: There is no one-size-fits-all approach to dementia care. Each patient's progression and needs are unique, requiring personalized care plans. This lack of standardization makes it difficult for health care plans to implement cost-effective, uniform strategies. Research from the RAND Corporation indicates that standardizing care protocols could potentially save billions in health care costs annually.

  3. Caregiver Support: Informal caregivers, often family members, provide the majority of dementia care. However, they receive little support and training, leading to burnout and increased health care utilization. A study in Health Affairs highlighted that caregiver burnout can increase health care costs by 23% due to higher use of emergency services and hospitalizations. Health care plans are challenged to provide adequate resources and respite care for these caregivers to prevent further costs.

  4. Pharmaceutical Limitations: While there are medications available to manage dementia symptoms, they are not curative. The development of disease-modifying therapies has been slow and expensive. Health care plans face the challenge of balancing the cost of these medications with their limited efficacy. According to a report by the Pharmaceutical Research and Manufacturers of America (PhRMA), the failure rate for Alzheimer's drugs in clinical trials is 99.6%, reflecting the high costs and challenges in developing effective treatments.

  5. Long-Term Care Costs: Long-term care facilities and home-based care options are expensive. As dementia progresses, the need for these services increases, placing a significant financial burden on health care plans. Additionally, the quality and availability of long-term care vary widely, complicating efforts to standardize costs. The Genworth Cost of Care Survey found that the median annual cost of a private room in a nursing home was $105,850 in 2021.

Strategies for Mitigating Costs

Despite these challenges, there are strategies that health care plans can adopt to mitigate the high costs of dementia care:

  1. Promoting Preventive Measures: Investing in public health campaigns that promote brain health and preventive measures, such as cardiovascular health and cognitive training, can help reduce the incidence of dementia. Research from The Lancet Commission on Dementia Prevention, Intervention, and Care suggests that addressing modifiable risk factors could prevent or delay up to 40% of dementia cases.

  2. Enhancing Early Detection: Implementing widespread screening programs and training primary care providers to recognize early signs of dementia can facilitate earlier diagnosis and intervention, potentially slowing disease progression. The CDC's Healthy Brain Initiative emphasizes the importance of early detection in improving outcomes and reducing costs.

  3. Supporting Caregivers: Providing resources, education, and respite care for informal caregivers can reduce their burden and prevent burnout, ultimately lowering health care utilization. The Family Caregiver Alliance reports that supporting caregivers with training and respite care can significantly reduce health care costs and improve patient outcomes.

  4. Expanding Community-Based Services: Developing and funding community-based services, such as adult day care programs and in-home support, can offer more affordable alternatives to long-term care facilities. The AARP Public Policy Institute found that expanding home and community-based services could save Medicaid an estimated $9 billion annually.

  5. Investing in Research: Continued investment in research for disease-modifying therapies and better understanding of dementia can lead to more effective treatments and potentially curative solutions, ultimately reducing long-term costs. According to the National Institutes of Health (NIH), increasing funding for Alzheimer's and dementia research has led to significant advances, but sustained investment is crucial for future breakthroughs.

The challenges in decreasing the high costs of dementia care are multifaceted and complex. Health care plans face significant obstacles, from early diagnosis to long-term care. However, through preventive measures, early detection, caregiver support, community-based services, and investment in research, there is hope for more effective cost management and improved care for dementia patients. Addressing these challenges requires a collaborative effort from health care providers, policymakers, researchers, and communities to ensure a sustainable and compassionate approach to dementia care.

To learn more about how AGE-u-cate Training Institute is collaborating with health care plans, payors and health systems to address community-wide dementia awareness, education, and training, contact us today. 

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Topics: #Dementia Capable System, #HealthcareSolutions, #DementiaCommunityEducation

Empowering Communities with Dementia Friends Training

Posted by Pam Brandon on Jun 27, 2024 11:15:00 AM
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Topics: #Dementia Capable System, #DementiaAwareness, #Dementia Ready Communities, #DementiaCommunityEducation

Agility and Efficacy: The Advantages of Evidence-Informed Dementia Training

Posted by Pam Brandon on Jun 20, 2024 11:15:00 AM

 

 

 

 

 

 

 

 

 

In the dynamic field of dementia care, training programs need to be both effective and adaptable. Evidence-informed dementia training has emerged as a vital approach, offering significant advantages over traditional evidence-based programming. Let's delve into the benefits of evidence-informed dementia training, highlighting its agility and the superior outcomes it fosters in care settings.

Understanding Evidence-Informed Dementia Training

Evidence-informed training integrates the best available research evidence with clinical expertise and patient values. Unlike evidence-based training, which relies strictly on research findings often derived from controlled environments, evidence-informed training is more flexible. It allows for the incorporation of real-world clinical experiences and individual patient preferences, creating a holistic approach to dementia care.

The Advantages of Evidence-Informed Dementia Training

  1. Flexibility and Adaptability

    One of the primary strengths of evidence-informed training is its flexibility. Dementia care is inherently complex and variable, with each patient presenting unique symptoms and challenges. Evidence-informed training programs can quickly adapt to new research findings, emerging clinical practices, and individual patient needs. This agility ensures that care providers are always equipped with the most current and relevant strategies, fostering a more responsive care environment.

  2. Enhanced Clinical Relevance

    Evidence-informed training emphasizes the practical application of research findings. By incorporating the insights of experienced clinicians and the preferences of patients and their families, this approach ensures that the training is not only scientifically sound but also highly relevant to real-world practice. This relevance increases the likelihood that care providers will effectively implement what they learn, leading to better patient outcomes.

  3. Patient-Centered Care

    A significant benefit of evidence-informed training is its focus on patient-centered care. This approach recognizes the importance of tailoring interventions to meet the specific needs and preferences of individuals with dementia. By valuing patient and family input, evidence-informed training fosters more compassionate and personalized care. Studies have shown that such patient-centered approaches can significantly improve the quality of life for individuals with dementia and their caregivers (Kitwood, 1997; Brooker, 2004).

  4. Rapid Implementation of Innovations

    The agility of evidence-informed training allows for the rapid adoption of new innovations in dementia care. Traditional evidence-based models often require extensive time to gather, analyze, and apply new research findings. In contrast, evidence-informed training can quickly incorporate new insights and technologies, ensuring that care providers are always at the forefront of best practices.

  5. Holistic Care Approach

    Evidence-informed training promotes a holistic approach to dementia care. By integrating various sources of knowledge—research evidence, clinical expertise, and patient experiences—this training fosters a more comprehensive understanding of dementia. This holistic perspective helps care providers address not only the cognitive and physical aspects of the disease but also the emotional and social needs of patients.

Evidence-Informed Solutions

Evidence-informed dementia training offers a dynamic and comprehensive approach to dementia care. Its flexibility and adaptability allow for the continuous integration of new research and practices, ensuring that care providers remain equipped with the latest tools and knowledge. By emphasizing clinical relevance, patient-centered care, and the rapid implementation of innovations, evidence-informed training enhances the quality of care for individuals with dementia. Embracing this approach can lead to significant improvements in patient outcomes and overall quality of life.

In a field as complex and rapidly evolving as dementia care, the agility of evidence-informed training provides a crucial advantage. By blending the rigor of evidence-based research with the practical insights of clinical experience and patient values, this approach ensures that dementia care remains responsive, relevant, and effective.

If you'd like to learn how AGE-u-cate's evidence-informed programs can provide solutions to your dementia care and training challenges, please contact us today!

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References:

  • Kitwood, T. (1997). Dementia Reconsidered: The Person Comes First. Open University Press.
  • Brooker, D. (2004). What is person-centred care in dementia? Reviews in Clinical Gerontology, 13(3), 215-222.
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Topics: #Evidence-informed dementia training, #Patient-centered dementia care, #Innovative dementia training, #Dementia care education, #Alzheimer's caregiver training

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