Studies affirm that almost 80 percent of people with dementia listed shopping as a favorite activity.  At the same time, 63 percent of people surveyed didn't think that shops were doing enough to help people with dementia.

What's it really like to live with dementia?  To cope with the anxiety, embarrassment, feelings of loss and hopeless that can so often accompany the progression of dementia.  There are far too many caregivers today who are struggling with truly understanding the depths of living with cognitive decline and sensory changes.  Instead caregivers try to cope with what's on the surface.  Transformation takes place when caregivers change how they think, feel and act!

As bankers and financial advisors we must develop systems, policies and facilities that meet the every changing needs of people living with dementia, allowing independence to access and manage their money without fear of financial abuse.  Creating a dementia friendly bank will require training, education - and looking at their world through a different lens.

The increasing diversity of the U.S. and other nations offers opportunities and challenges for senior care  care providers, health care systems, and policy makers to create and deliver services to culturally diverse patients and to train and increasingly culturally diverse workforce. Cultural competence refers to an ability to interact effectively with people of different cultures. Cultural competence comprises four components: (a) awareness of one's own cultural worldview, (b) attitude towards cultural differences, (c) knowledge of different cultural practices and worldviews, and (d) cross-cultural skills.   Developing cultural competence through training can result  in a better ability to understand, communicate with, and effectively interact with people across cultures and can lead to a 15% decrease in miscommunication.  In senior care, this communications training can significantly improve outcomes, especially in caring for those with dementias, chronic illness, pain and at end-of-life.

We all like to think that have compassion for others don't we?   After all, we give care, so we must have empathy.  Is there a difference between caring and true compassion?

Touch is one of our most fundamental needs.