Posts about:

empathy

What Does Empathy Look Like?

We are talking a lot about empathy lately.  I see many posts, blogs and articles on the subject because so many feel that it is severely lacking in this current time.  Social psychologists are having a field day dissecting what has gone so wrong, and why.  

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Empathy:  The Lubricant of Change

Describing empathy as a lubricant creates visuals in my head like the annoying squeaky door hinge that finally gets some W-D40.  A lubricant softens rough edges, makes things work better, and a little bit goes a long way.  I think the same is true when we approach situations that we encounter in work and life from a place of empathy.  

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Person Centered Care: The Art of Authentic Listening

With today’s emphasis on person centered care, communication skills are essential. Any senior care or hospice professional regularly interacts with people with communication challenges stemming from brain injury, stroke, hearing loss; Parkinson’s disease or Alzheimer’s disease.

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