Posts about:

cultivating empathy

Building Retention Through a Culture that Inspires Empathy, Generosity and Happiness

In the dynamic and challenging field of aging services, fostering a workplace culture that prioritizes empathy, generosity, and happiness can significantly impact employee retention. As professionals navigate the complexities of providing care and support to older adults, the emotional well-being of employees becomes a crucial factor in ensuring both quality service delivery and sustained job satisfaction.

Read More

Compassionate Leadership: Building MORALE

Cultivating my ability to be a good leader has been 18 years in the making, and what I've learned most is that becoming a good leader is a journey, not a destination. And a key ingredient is cultivating compassion.
 
As an executive for a senior living management company, I was directly responsible for a team of six people and indirectly responsible for each Engagement Director across a 40+ community landscape. That's almost 50 people who were relying on me in some way to be a good leader! Luckily, I worked for a company that prioritized people and consistently created a culture anchored in a growth mindset. 
Read More

Empathy:  The Lubricant of Change

Describing empathy as a lubricant creates visuals in my head like the annoying squeaky door hinge that finally gets some W-D40.  A lubricant softens rough edges, makes things work better, and a little bit goes a long way.  I think the same is true when we approach situations that we encounter in work and life from a place of empathy.  

Read More