In the dynamic and challenging field of aging services, fostering a workplace culture that prioritizes empathy, generosity, and happiness can significantly impact employee retention. As professionals navigate the complexities of providing care and support to older adults, the emotional well-being of employees becomes a crucial factor in ensuring both quality service delivery and sustained job satisfaction.
Recently I had the pleasure of connecting with Alena Dailey, Integrative Arts Manager for Hospice of the Chesapeake while hosting AGE-u-cate's quarterly chat for Compassionate Touch® coaches. Have you ever connected with someone and instantly felt a sense of comfort? Like you've known this person forever, but you just met? That's what it was like talking to Alena! She's passionate about elevating quality of life for elders and creative in how to accomplish her mission. Here's a simple yet powerful quote from Alena:
“A lot of people forget patients still need human touch”