How to Ask the Right Questions: A Guide to Gathering Helpful Feedback on Your Caregiver Training Program

 

 

 

Last week I discussed the concept of Empowered Skills and provided a checklist for evaluating the effectiveness of your training program. Proper evaluation of your training programs will ensure you have a process in place of requesting and receiving feedback from caregivers on the training you've provided. Training is only effective if you know what caregivers are thinking. 

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Caregiver Training

Caregiver Training: Focus on What Works

 

 

Given today's staffing shortages and high turnover, let's set achievable goals for dementia training. After all, at the end of the day, don't we all want to be able to say, "the training works simply!". Of course, we do. If training works, that means it aligns with business goals and achieves positive outcomes.  



"The goal of any training should be to empower caregivers, give them the tools to work with, and be flexible enough with the material to honor the uniqueness and diversity of each individual you work with." – Dr. Rose Joudi, Aging & Ethnic Diversity Consultant. 

 


What does training mean? 

Training is the action of teaching a person a particular skill or type of behavior. 


In aging services, this means showing caregivers how to identify different scenarios and conditions to best care for sub-groups of older adults across emotional, physical, and other elements of health. In addition, training includes learning how a caregiver can take care of themselves in moments of stress and challenging situations. But is something else missing when we look through the lens of aging services and training trends? Let's dig into this a bit more. 

Although there is no one-size fits all for training, there are some guiding principles to keep in mind as a helpful guide:

1. Consider what your caregivers need to learn 

2. Identify and assess goals for training 

3. Weigh all available options 

4. Decide on what training best meets your staff's learning  styles 

5. Evaluate and gather feedback 


Utilizing these principles, the following steps will help guide you in an effective dementia training program:   


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coaching

10 Characteristics of a Successful Dementia Training Coach

With NBA's basketball season in full swing and NFL's Superbowl around the corner, no one doubts the incredible impact a good coach has on developing both the physical and mental strengths that lead to the success of sports teams. Today, coaches are proving their value in a diversity of areas: Whole Life Coach, Communications Coach, Wellness Coach, Career Coach, Weight Loss Coach, Business Coach, and even Relationship Coach.

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